Shipping Information

All orders are shipped within 3 working days with either Australia Post or Fastways. If you have not received an order within 10 days, please notify us by email at: [email protected]

Refund and Returns

Your satisfaction is our priority at Fair Dinkum Aussie Pet Products. Refunds will only apply if your item is not as described, please contact us via email or phone to discuss. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.